The range of issues that business leaders across all industries commonly have to deal with is surprisingly small, all things considered. As it turns out, most of the problems faced by modern companies can often be placed in a few common categories, and the overlap between different businesses is not small either. If you want to be ready to deal with some of the most common bottlenecks for companies in general, you should focus your attention on several specific categories.
Don’t worry – even if you don’t have direct experience in those fields, a preventative approach can still go a long way towards eliminating most problems that you’ll have to deal with.
Training and Onboarding
A large percentage of employees in many industries repeatedly complain of the same thing – it’s too difficult to get integrated into the company’s culture and workflow fast enough. This is a problem that can often be prevented by relying on professional services for the main components of your business and administration. For example, using proper benefit admin solutions instead of trying to roll out your own system can make sense for companies of all scales. There’s a reason why even big businesses prefer to rely on already established toolchains instead of reinventing hot water.
How easy is it for your employees to share ideas and important information? Most businesses overestimate their success in this area and, as a result, pay little attention to the different ways their situation can be improved. Having a company infrastructure for instant messaging and other forms of quick communication can be useful, for example. Use a professional solution like Slack instead of something like a company WhatsApp group. You’d be surprised how many companies out there completely disregard basic security principles and expose themselves to huge potential risks.
Data Access and Permissions
How fast can an employee find the information they need in your databases? It’s often not just about someone’s ability to search, but also how fast they will be given access to the relevant areas in your systems. Having your access organized in groups and levels is a great idea, but it can backfire if you go into too much detail and make things complicated for the average employee. Ideally, it should be immediately obvious what someone needs to do in order to get the information they need as quickly as possible. Listing the relevant contact details and having links for immediate access requests is a good way to go about this.
Most importantly: talk to your employees. Find out what’s bothering them in your current setup and try to take some active steps to remedy those problems. It’s possible that your situation may not be as bad as it looks on the surface. Sometimes, a small restructuring of your current resources can be all the change you need. Set up an internal system for feedback if you want to make things truly convenient for your employees, too. This will also save you some time in analyzing what everyone is saying and grouping relevant feedback.