The coronavirus outbreak has changed a lot of things for businesses, regardless of their sizes, scales and domains. Employees are working from home and teams are collaborating remotely to deliver projects and keep the companies running. The entire business processes have transformed too, whether it is sales, marketing, human resource management, customer support or more. Still businesses have to operate to survive the crisis and come back stronger after it is over. So there is a need for businesses to realign their processes right now because remote working may prevail for quite some time. If you have doubts doing so, here are some measures you can implement for transitioning to remote working.
Virtual is real now
First things first, digital transformation does not remain a choice for enterprises because virtual is real now. Whether you run a small startup with a dozen people on board or have a large enterprise with a massive workforce, you need to have the right technologies in place to keep operating. Employees working from home need a system for communicating remotely and sharing company data as well. Further, they also require access to IT support when they are in trouble. Managers, on the other hand, need applications that empower them with the ability to monitor and guide their remote teams.
Employee training is the key
The secret to success with remote working lies in team readiness, which is driven by employee training. Despite the fact that the switch has been sudden, you still need to assist your employees with the right kind of training to operate software and applications remotely. The more comfortable they are with the systems, the higher will their productivity be. At the same time, there will be fewer errors and support requirements as well. Regular online training sessions for your team makes a smart approach to keep them updated and comfortable with the systems and processes.
Ramp up your hiring process as well
One of the operations that businesses tend to overlook when working remotely is hiring. Although new hiring has slowed down in some sectors, industries like biotech and healthcare are doing it more aggressively. HR managers now need applications to interview, screen and hire people virtually. Similarly, smartening up your employee onboarding process is equally vital. Making them comfortable with their teams and remote working environment should be your priority as well. It is impractical to go slack with hiring and onboarding now because businesses will definitely need resources today and will need them in the future as well.
Keep track of employee performance
The only concrete metric that can enable you to manage your remote workers and maximize their productivity is the data you fetch from the collaboration software. This data yields important information about the behaviors and habits of the individual employees. For instance, login times show attendance, while task completion records are useful for determining the productivity and efficiency of individuals and teams. Keeping close track of data and analyzing it consistently, therefore, is the best approach to managing your remote teams effectively.
Communication keeps remote businesses running seamlessly. It is important for the management to be in constant communication with the employees, for listening to their problems, resolving their concerns, appreciating them for their good work and encouraging them to do better. Good communication is helpful for avoiding mishaps, building stronger relationships (within teams and between people and the management) and aligning goals through continuous connection. Discuss team progress and objectives positively, while being forthright when it comes to errors. Make sure that you focus the discussions around company objectives and drive commitment to reach these.
Realign your company culture
Switching to remote working is not just about altering your business model; it is more about realigning your business culture. Prioritize trust and transparency because you will have to build confidence in people when they work out of the office. At the same time, it is important to create employee loyalty so that they stick with you through the worst of times and deliver the highest levels of productivity too. Incentivizing them with rewards for performing tasks can further motivate your employees and teams. Incorporating gamification and other incentives in your digital solutions is also a good idea to foster healthy competition and maximize productivity.
Though working remotely may not have been an agenda a few months ago, it is now the need of the hour. The best thing for businesses is to embrace the change with positivity and commitment and they will definitely emerge stronger and smarter after the crisis is over.