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Working at Bristol West®: Inclusivity, Unity, and Growth

Bristol West® is part of the Farmers Insurance Group of Companies®, a leading insurer group which employs more than 19,000 individuals across its family of member insurers.  Bristol West has earned an “A” rating from A.M. Best, a ratings service that ranks insurance companies based on “financial strength and ability to meet its ongoing insurance policy and contract obligations.” 

Bristol West credits this success to its team of dedicated employees as well as the independent agents it works with, each of whom makes their contribution to the company’s growth by working to deliver a satisfying and rewarding customer experience.

A Commitment to Inclusivity and Diversity

Companies committed to their employees’ growth and professional wellbeing often earn great reputations. In turn, employees of these companies often express their commitment to their organization’s supportive environment, leading to a positive feedback loop.

Bristol West is committed to a corporate culture in which every employee is valued and teams offer each other professional support. The company emphasizes a policy of inclusivity and celebration of cultural diversity among its employees.  The goal is to encourage people to be themselves in an environment that values tolerance and acceptance for all types of variations in lifestyles, identities, and points of view.  The company has resource groups that support various groups and causes and management encourages all team members to come together to support various initiatives, such as Pride Month or Black History Month.

Social Responsibility – Giving as a Team Effort

Another special characteristic of Bristol West is the company’s commitment to corporate social responsibility. Employees are given the opportunity to participate in meaningful community activities as volunteers working with their co-workers as a team, an endeavor that also serves to unify business units and encourage mutual support among working colleagues.

“Doing these community outreach programs with our fellow employees helps us to interact with each other more. We’re not just in an office setting, but we’re building those core relationships and core foundations to make our project feel more like a family,” noted one employee in a company video where employees provided testimonials on what it’s like to work for Bristol West.

Professional Development

Other Bristol West employees in the company video praised the company’s corporate culture, particularly its commitment to supporting each team member’s professional career development. 

“The unique thing about Bristol West is the culture, which focuses on developing people and supporting them through whatever career path they may choose to take,” noted one employee.

“Another great thing in the department that I work in, I would say, is that they offer a formalized career development.  This is a great opportunity for you to develop within your current position,” stated another.

Excellence in Customer Service

Employees at Bristol West take pride in working to deliver a superior customer experience. Working in a pleasant and supportive environment is greatly beneficial for those whose job it is to give customers their own pleasant, supportive experience. Bristol West employees are committed to providing a customer experience that emphasizes ease of use and a high level of satisfaction by employing the latest communication technology to facilitate customer interaction.

If you’d like more information on how to join the Bristol West team, contact the recruitment team at